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Verified·Dehradun·Updated 9h ago

Dehradun Call Centre Bust Exposes Illegal SIM Box Fraud Network Targeting Bank Customers

STF and Cyber Crime Police raided a Dehradun call centre running an illegal 32-slot SIM box to defraud bank account holders, arresting two senior executives.

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Current Summary

The Special Task Force and Cyber Crime Police raided an office on GMS Road in Dehradun on Friday, uncovering a suspected fraud syndicate operating under the cover of a call centre registered as Singh Asset Recon Services Private Limited near Kamla Palace. The raid, conducted on intelligence shared by the Department of Telecommunications, led to the arrest of two men on site: Lakshman Prasad of Mahoba, Uttar Pradesh, and regional manager Jagmohan Singh Rawat of New Delhi. A case has been registered against them at the Cyber Police Station. Investigators said the facility routed outbound calls through an illegal 32-slot DINSTAR SIM box to target account holders across multiple commercial banks, posing as credit card agents and in some cases pressuring customers to deposit money quickly or share sensitive information. Police recovered 45 SIM cards, a laptop, two routers and two ATM cards, and found calls were made through personal mobile numbers rather than the designated 1600 series used for authorised commercial calls, masking any traceable connection between the call centre and recipients. Technical specialists are analysing the calling infrastructure to trace the source of the SIM cards and the scale of the network, reported to involve 39 employees.

What We Know

  • STF and Cyber Crime Police raided a call centre on GMS Road, Dehradun, on Friday.
  • The facility operated under the name Singh Asset Recon Services Private Limited near Kamla Palace.
  • The raid followed intelligence from the Department of Telecommunications.
  • Two men were arrested on site: Lakshman Prasad of Mahoba, UP, and regional manager Jagmohan Singh Rawat of New Delhi.
  • A case has been registered at the Cyber Police Station.
  • An illegal 32-slot SIM box was used to route calls targeting account holders of multiple commercial banks, masking the calls' origin.
  • Police seized electronic gear, digital call records and documentation from the site.
  • The network reportedly involved 39 employees.
  • Seized equipment included a DINSTAR 32-slot SIM box, 45 SIM cards, a laptop, two routers and two ATM cards.
  • Callers posed as credit card agents and in some cases used pressure tactics to push customers to deposit money or share sensitive information.
  • Calls were routed through personal mobile numbers instead of the designated 1600 series used for authorised commercial calling.

What Is Still Unclear

  • The total number of victims and financial scale of the fraud.
  • Whether further arrests are planned among the 39 employees reportedly involved.
  • How long the operation had been running before detection.

What Changed

  • 3 Oct, 05:50 am
    Further details from the investigation: the raided call centre used a 32-slot DINSTAR SIM box along with 45 SIM cards, a laptop, two routers and two ATM cards, police said. Callers posed as credit card agents offering benefits and in some cases used pressure tactics to get customers to deposit money quickly or share sensitive information. Investigators found calls were routed through personal mobile numbers instead of the designated 1600 series used for authorised commercial calls, and recovered credit card-related data on customers of several banks from a seized laptop.
  • 3 Oct, 01:30 am
    Signal detected: Dehradun Call Centre Bust Exposes Illegal SIM Box Fraud Network Targeting Bank Customers
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